Privacy Policy
### Privacy Policy
**Effective Date:** 16 September 2025
This Privacy Policy explains how **Trade Vintage Ltd** (trading as **Vintage Cashout Ltd**, Company Registration No. 15408015) ("we," "us," or "our") collects, uses, and protects your personal data when you use our services, visit our website, or interact with us. Your privacy is important to us, and we are committed to being transparent about our data practices.
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### 1. What Data We Collect About You
We only collect the personal data that is necessary for us to provide our services and to communicate with you. This may include:
* **Contact Information:** Your name, address, email address, and phone number.
* **Transaction Information:** Details of the items you sell to us and the payment information necessary to complete a transaction (e.g., bank details or card details).
* **Identification Information:** If required by law for certain high-value transactions, we may collect a form of ID to verify your identity.
* **Communications:** Records of any correspondence with us, including emails, calls, and text messages.
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### 2. How and Why We Use Your Data
We use your personal data for the following purposes, and we will only do so when we have a legal basis:
* **To Provide Our Services:** To arrange appointments, value your items, make you an offer, and process payments. This is necessary for us to fulfill our contractual obligations to you.
* **To Comply with Legal Obligations:** We may need to process your data to comply with legal requirements, such as anti-money laundering (AML) regulations or tax laws.
* **To Communicate With You:** To respond to your enquiries, provide updates about our services, and send you relevant information. This is in our legitimate interest to run our business efficiently.
* **For Marketing:** With your specific consent, we may use your contact details to send you information about future events or services we think you might be interested in. You can withdraw your consent at any time.
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### 3. How We Store and Protect Your Data
We take the security of your data seriously. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the data we collect. This includes using secure digital storage, password protection, and access controls to ensure your data is only available to authorised personnel.
### 4. How Long We Keep Your Data
We will not keep your personal data for longer than is necessary for the purposes for which it was collected. For example, we will retain financial transaction records for the period required by UK law. Once your data is no longer needed, we will securely delete or destroy it.
### 5. Your Rights Over Your Data
Under the UK GDPR, you have several rights regarding your personal data. These include the right to:
* **Be Informed:** To know what data we collect and how we use it.
* **Access:** To request a copy of the personal data we hold about you.
* **Rectification:** To ask us to correct any inaccurate or incomplete data we hold.
* **Erasure (Right to be Forgotten):** To request that we delete your data in certain circumstances.
* **Restrict Processing:** To ask us to temporarily stop processing your data.
* **Data Portability:** To receive your personal data in a machine-readable format to transfer it to another service.
* **Object:** To object to us processing your data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us using the details below.
### 6. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
**Trade Vintage Ltd**
(trading as Vintage Cashout Ltd)
**Company Reg No:** 15408015
**Address:** Matrix House Business Centre, Leeds LS10 1NZ
**Email:** [info@vintagecashout.co.uk](mailto:info@vintagecashout.co.uk)

