Frequently Asked Questions
Can you give me a quote before I come?
Unfortunately, we can't provide a quote over the phone or by email. To give you the most accurate valuation and a fair offer, our experts need to see each item in person. The value of an item depends on many factors, including its quality, condition, age, and current market demand, all of which are best assessed face-to-face.
Can I speak to someone?
Yes, of course! Our team is always happy to help. You can choose from a range of ways to get in touch with us at the bottom of our page, whether you prefer to call us or send an email. We look forward to hearing from you!
How do I receive my offer?
Once you've had a chance to speak with one of our experts, they will provide a personal, no-obligation cash offer to buy your items. They will also take the time to explain how they arrived at the valuation, giving you a full breakdown of the offer. You are welcome to ask any questions you have.
Can I send you photos first?
Yes, you can! Sending us photos is a great idea to confirm if your items are a good fit for our event. While we can’t give you an estimated value from a photo alone, we can let you know if it’s a type of item our experts specialize in. Just send your photos to info@vintagecashout.co.uk.
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My item is not on your list. Can I bring it to a roadshow?
We understand that some of your treasures might be a little unusual! To save you a trip, we'd always recommend getting in touch with us first. Just send a quick email to info@vintagecashout.co.uk` with a brief description of your item, and we'll let you know if we have an expert on hand who can help.
How long does it take to get my items valued?
Our team of appraisers works quickly and efficiently to ensure you don’t have to wait long. Waiting times can vary, but we do everything we can to have you speaking with an expert within 30 minutes. The valuation process itself is very fast!
